Privacy policy

This privacy policy informs you about the privacy practices and principles for the processing of personal data in relation to the www.greenwing.lv website and services. To contact us regarding data processing issues, please email info@greenwing.lv.

What information do we collect?

We collect personal data that you voluntarily provide to us through email, web-based questionnaires and other direct communication with you. When you place an order, you must provide your name, address, contact details, delivery address and any other information you wish to provide.

How do we use the personal data we collect?

We may use the personal data collected to:

  • provide you with the services and information you have requested,
  • process your orders and complete the necessary paperwork,
  • provide you with effective customer support,
  • help prevent threats or fraudulent activity,
  • send you communications where you have expressly consented to receive them,
  • comply with legal requirements.

We may transfer your information to third parties in order to comply with laws and regulations, cooperate with supervisory authorities, help prevent criminal activity and protect our, your and others' legal rights.

Payment processor

Payments are processed through Shopify Payments and Maksekeskus AS.

How do we protect personal data?

We use a variety of technical and organisational security measures to protect your personal data. Your personal data is accessible to a limited number of people, only authorised persons.

How long do we keep personal data?

We keep your personal data for as long as we need it for the purpose for which it was collected and as permitted or required by law.

How do we use cookies?

Cookies are small text files that are stored on your computer by the websites you visit. They are used to ensure the functioning of the website and to provide information to the website owners.

This website may set the following cookies:

  • Functional cookies. These cookies are necessary to enable you to navigate the website and use its features. Without these cookies, we cannot provide the services you have requested, such as the functionality of the shopping cart.
  • Google Analytics cookies. These cookies are used to obtain statistics about visits to our website. We use this information to improve the performance of the website and promotional activities.
  • Targeted advertising tool cookies. These cookies are used to increase the effectiveness of advertising and to show you ads that are most likely to be of interest to you.
  • Third party service provider cookies. Cookies may be set by the following third-party services used on this website. Some of these cookies may be used to track your activities on other websites and we cannot control them as these cookies are not set by our website.

E-mail marketing

We value your privacy and the information you consent to share in relation to our email marketing service. We use this information to send you email notifications (for your order, including abandoned checkout reminders), marketing offers, and transactional emails, including requests for reviews from us. Opt-in data and consent for emails will not be shared with any third parties except for messaging partners,for the purpose of enabling and operating our text messaging program.

Opt-in data and consent for emails will not be shared with any third-parties except for messaging partners, for the purpose of enabling and operating our email marketing program.

Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via email.

How do I opt out of cookies?

To opt out of receiving cookies, you can use the private browsing mode provided by most browsers (private log, incognito log or InPrivate log). Any cookies that are created when you are in private browsing mode are deleted as soon as you close all browser windows.

To opt-out of receiving and using information necessary to display targeted advertising, you can use the free tool Your Online Choices or YourAdChoices.

Your rights in relation to your personal data

If you are a data subject under the EU GDPR (e.g. you are an EU citizen and provide us with your personal data), you have the following rights in relation to your personal data:

  • The right to access information. You have the right to be informed about why and how your personal data is being processed. You have the right to receive a free copy of the personal data we hold about you in a commonly used electronic format.
  • Right to rectification. You have the right to have inaccurate or incomplete personal data rectified or completed without undue delay.
  • Right to be "forgotten". You have the right to withdraw your consent to the processing of your personal data and to have your personal data erased without undue delay once the data is no longer necessary to provide the services you have requested and to comply with the law.
  • Right to restrict processing. You have the right to obtain the restriction of the processing of your personal data where you object to it and we have no legitimate grounds for continuing the processing, where you contest the accuracy of the data, where the processing is unlawful or where you claim to establish, exercise or defend legal claims.
  • Right to object. You have the right to object to processing at any time, unless it is necessary for a task carried out in the public interest or there are compelling legitimate grounds for the processing.
  • Other rights under the GDPR. For more information, please visit the EU data protection website.